As communicated on 29th April through newsletter and Facebook group, Shoptet has prepared a new Shoptet Cashdesk solution for CZ and SK projects that use current cashdesk for physical sales (add-on Pokladní systém). This applies both to projects using the current cashdesk interface and to projects processing payments from the order detail through option Cashdesk – Cash/Card payment.
The new solution is planned to be launched at the end fo May 2026. It is not just a facelift of the current cashdesk, but a newly built system with slightly different functionality, an improved UI, and better overall customization options.
The new Shoptet Cashdesk will run on its own dedicated URL and is built using different technology than the current solution. As part of this change, the Shoptet Cashdesk configuration will move to the Sales Channels – Stores section in the administration.
Stores, which represent place where physical sale is performed. Each Store will consist of related cashdesks that are used to perform particular sale and create orders afterwards.cashdesk ID/name in the Source field. Instead, they will contain a GUID/name in the Sales Channels field.cashdesk ID in the Source field even for orders created through new Shoptet Cashdesk. This is temporarily action which is subject to change in the future.The current cashdesk will continue to run in parallel with the new Shoptet Cashdesk for a limited period of time. During this transition period, merchants will be able to choose whether they want to switch to the new solution immediately or postpone the change and continue selling through the current cashdesk for the limited time before migration is enforced.
The switch to the new Shoptet Cashdesk solution can only be performed by a user with the Owner role.
Please note that the switch to the new solution is irreversible. This is especially important for merchants using external extensions, custom solutions, or integrations connected to the current cashdesk, as these may not work with the new Shoptet Cashdesk solution after the migration.
The period for voluntary migration to the new Shoptet Cashdesk will be limited. After this period ends, the current cashdesk will stop working and the transition to the new solution will be enforced. The exact date when the current cashdesk will be discontinued and the migration will become mandatory will be announced later this year.
If your integration works with cashdesk-related areas, order sources, physical sales flows, statistics or other areas, we strongly recommend reviewing your integration with the new Shoptet Cashdesk in advance. We can enable the new solution on your sandbox project immediately after you contact us.
We understand that this change may affect some integrations, especially those directly connected to the current cashdesk solution.
Please, do not hesitate to contact us at api@shoptet.cz, or your Partner Manager in case of additional questions/concerns.